iPhone & iPad app

Support — Eden Coloring

Something not working, a question, or a suggestion? Write to support@edenapps.app and you will hear back, usually within a few days.

What helps us help you quickly

• Which device and which version of iOS you are using
• The app version, shown at the bottom of the Profile tab
• What you were doing when it went wrong, and what happened instead
• A screenshot, if the problem is something you can see

Questions people ask

How many pages come with the app? There are 250 pages across ten collections. A Starter set of 50 is free to colour straight away, and the other 200 are unlocked by the one Eden Pro purchase.

Is Eden Pro a subscription? No. It is a one-time purchase that never renews. It unlocks the pages that are not already free, on the Apple Account that bought it, and it does not expire.

I paid, and pages still show as locked. Open the Profile tab and tap Restore Purchases. That asks the App Store to confirm your purchase. If that does not work, write to us with the Apple Account email you bought it with.

Can I colour my own drawings? Yes. In the Library, tap Add a photo or From Files and choose a drawing. The app turns it into a colouring page kept on your device. The app only ever receives the single image you pick, and is given no other access to your photos or files.

Where do my saved pictures go? When you save a finished page, iOS asks permission to add it to your photo library. The app can only add — it cannot read or browse anything already there.

Does the app remember my work? Yes. Your colouring is written to the device as you go, so closing the app does not lose it. Everything you make stays on your device.

Does the app collect anything about me? No. There is no account, no analytics, and no networking code in the app at all. The Privacy page explains what the app keeps on your own device.

How do I delete everything? Deleting the app removes your colourings, favourites, saved colours, your profile name, and anything else it stored.