iPhone, iPad & Mac app

Support — Eden Fonts

Something not working, a question, or a suggestion? Write to Support@edenapps.app and you will hear back, usually within a few days.

What helps us help you quickly

• Which device and which version of iOS or macOS you are using
• The app version, shown at the bottom of the Profile tab
• What you were doing when it went wrong, and what happened instead
• A screenshot, if the problem is something you can see

Questions people ask

How many fonts open with the app? Twenty six of the 106, chosen to spread across every shelf, so that set can make almost anything. All 106 can be looked through, each shown in its own letters, and the other eighty are unlocked by the one purchase.

Can I use these fonts in other apps? Yes. Open the Profile tab and choose Use the Fonts Elsewhere.

On a Mac, that copies all 106 typefaces into the Fonts folder you pick, and every app that uses fonts sees them straight away: Pages, Word, Photoshop, Font Book and the rest.

On iPhone and iPad, it asks iOS to install them for the whole system. Apple puts up its own permission prompt, and once you accept, the families appear in Settings, General, Fonts, and inside apps like Pages, Keynote and Procreate.

They are installed for you, on your own machines. Passing the font files on to other people is the one thing the terms ask you not to do.

I paid, and the app still says locked. Open the Profile tab, tap your purchase, then Restore Purchases. That asks the App Store to confirm it. If that does not work, write to us with the Apple Account email you bought it with.

Will my card print at the right size? Yes. Pages are measured in millimetres and export as PDFs at true size, so a 5 x 7 card is exactly 5 by 7 inches. Print it at 100 percent, with any "scale to fit" or "fit to page" option turned off.

Where do my exported files go? Wherever you send them. The app hands the file to the share sheet and keeps no copy.

Does the app collect anything about me? No. There is no account, no analytics and no networking code in the app. The Privacy page explains what the app stores on your own device.

Does the app remember my work? Yes, in two ways. The page you are working on is written to the device as you go, so closing the app, or the app closing itself, does not lose it. And Keep This Page in the composer menu saves a copy to My Pages in the Profile tab, where each one shows a small picture of itself. Open one to carry on with it, or press and hold to delete it.

All of it stays on your device. Nothing is uploaded, and deleting the app removes it.

How do I delete everything? Deleting the app removes your favourites, your profile photo and anything else it stored.